DenMed treats its clients with the mentality that "If We Can't Guarantee It, We Won't Produce It!" That is why the company has 36 staff members who mainly deal with customer support and quality assurance.
DenMed takes customer support and quality assurance seriously, starting with your very first call to us.
When you call, a knowledgeable, courteous DenMed associate will greet you professionally and connect you with the appropriate support staff – whether you call during the day, at night or on a holiday.
EXPERIENCED, HIGHLY SKILLED TRANSCRIPTIONISTS
DenMed’s experienced, highly skilled transcriptionists are the backbone of our business. All of our transcriptionists are seasoned, and each brings a minimum of five years of experience to your work. To handle STAT dictation work, DenMed maintains an in-house team of select transcriptionists.
DenMed’s transcriptionists have experience in completing work for healthcare providers in a wide range of medical specialties and in-depth acute care hospital experience.
EXCEPTIONAL PROOFREADING AND ACCURACY
To ensure the utmost quality and consistency in your transcribed reports, DenMed proofreads 100 percent of its dictation, unless your specific turnaround time precludes it. Compare that with the industry standard of 10 percent or less!
Despite an industry standard of 10 percent or less,
DenMed proofreads 100 percent of its dictation!
As a result of its superior proofreading policy, DenMed has one of the highest rates of accuracy in the industry.
QUALIFICATIONS AND CREDENTIALS
DenMed is licensed and bonded and carries the necessary liability insurance to serve hospitals and government-related healthcare agencies. The company is HIPAA and JCAHO compliant and adheres to all current federal security guidelines.
CLIENT TESTIMONIALS
What do current DenMed clients have to say about the quality of services they receive?